Hp laptop touchpad not working windows 7 after update. And I do not have the cd to reinstall it.
Hp laptop touchpad not working windows 7 after update As soon as the driver is updated and I restart the laptop the touchpad becomes dead. Even if i delete and i try installing driver avilabe at hp for my laptop and window v 1909, Windows installs their default driver. I've had this laptop for a little over a year and had this exact problem around half a year ago, but it went away without me knowing why. No lights on the CAPS lock. 5. Also, ensure Windows is up to date. b) Right click on the Touchpad driver icon and click on “Update Driver software”. I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine under bios and other OS (Fedora Linux). 3) If the updates are available, click on install and restart the Sep 1, 2015 · I would suggest you to update the Touchpad driver. I have performed update checks again just now but there are no new updates to install. Jan 4, 2024 · 3. The Touchpad Was Disabled With the Function Key Most, if not all, Windows laptops dedicate one of the function keys to disabling and enabling the laptop touchpad. This issue has persisted now for almost 4 months with the touchpad not working. If it does not find the driver recheck that the driver is not zipped. 433. The issue can be caused by several reasons, such as minor glitches within the system and incompatible drivers. - Open and install the . To do this, simply double-tap the upper-left corner of the touchpad. The system should find the driver in your folder and update. So back to the same problem. Additionally, updating your HP laptop's basic input/output system (BIOS) or unified extensible firmware interface (UEFI) firmware can sometimes fix touchpad problems, particularly if the issue started after a system update. Adjust settings like sensitivity, palm rejection Aug 25, 2022 · (3) Extract file elan. The icon on the key often depicts an older May 19, 2024 · Fix 3: Update or Reinstall the Touchpad Driver. 35. 41 (or later). After confirming and uninstalling your keyboard driver, restart your computer. Feb 13, 2023 · 6) Go to Settings > Devices > Touchpad to go over the Settings. This video will show you how to fix HP laptop Touchpad not working in Windows 10. my laptop model is HP Pavilion Laptop 14. Is sometimes present even after a clean OS install. 3] Check for BIOS update. Also, the touchpad doesn't work on the touchscreen on the laptop. Sometimes, updating the BIOS can resolve hardware-related issues. Mar 27, 2013 · Original title : Help. Check the Touchpad Connection: If you’re comfortable opening up your laptop, you can check if the touchpad is properly connected to the motherboard. May 20, 2021 · Support Assistant (I have Version: 9. Some of you can see in the touchpad setting that there is a precision touchpad. Worked in BIOS but only for a few seconds in windows. The so-called joystick on the built-in keyboard that moves the cursor and comes with almost every Windows laptop has also completely stopped functioning. Adjust touchpad settings: Try increasing sensitivity under Settings > Bluetooth & devices > Touchpad. Under Additional options, click Optional updates. Once done, click Advanced options. So, if you're experiencing this issue, follow the different methods below to fix this problem on your Windows PC. Mar 21, 2025 · 9 Ways To Fix HP Touchpad Not Working Issue. Press the Windows+I key combination and navigate Mar 29, 2023 · I have disabled and enabled the devices, changes nothing. 1 and touch pad worked fine) the touch pad no longer works. Method 1: Roll Back Driver Mar 28, 2019 · Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software > Browse my computer for driver software > Let me pick from a list of device drivers on my computer, select HID compliant mouse, select Next, and follow the instructions to install it. Make sure the Windows and HP support assistant updates are up to date. Update Driver: Jun 5, 2024 · Thankfully, this frustrating problem is usually easy to fix. 0 installed) and from Windows Updates. And I do not have the cd to reinstall it. My scroll touchpad stopped working. Few days back there was a new update for Windows and right now I am on Windows 10 Version 21H2 (OS build 19044. For Windows 11 , go to Settings > Bluetooth & devices > Touchpad and open Nov 3, 2021 · I previously asked for help in replacing the failing hard drive in my HP Laptop 14-cf1020od, and after buying a new M. Meanwhile, if your trackpad has stopped working after updating to a newer Windows build, you can roll back to the previous build. Windows 11: Go to Settings > Windows Update and then click the Check for updates button. Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message : "This application is not supported in this system. Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. System crashes: Blue Screen of Death (BSOD) errors may occur due to faulty drivers. 1. Jul 12, 2018 · As you mentioned the touchpad has stopped functioning after the BIOS update. Oct 21, 2024 · Check for More Updates: Sometimes after a major Windows update, new patches are quickly released to fix bugs. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Feb 25, 2020 · 2. system is up to date including bios. Issue will re-appear after next computer restart. You can do Reset PC Keep my files from windows and check if it works Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Also, if you still have issues try updating the BIOS and touchpad drivers on your PC using HP support assistant. The touchpad part of it work Aug 11, 2024 · Hi, I am Dave, I will help you with this. Only the Power button seams to work when the computer is on. Jan 30, 2019 · Please my hp pavilion x360 covertible 15br0xx keyboard and touch not responding after updating the driver,i have tried several means and its not working so please i need your help. If issue persist, let's download the updated driver What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. Last time I had this issue I had to take it to a repair shop and they had to reset my whole computer and I lost all my files. Aug 7, 2023 · After an automatic bios update my touchpad is completely disabled. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. Previously, I was able to disable the touchpad when my HP wireless mouse was present. Synaptics PS/2 Port TouchPad (whereas the Win 10 - 1803 laptop only showed Synaptics PS/2 Port TouchPad) Touchpad software can sense the touching, page scrolling using two fingers worked, just cannot move cursor. i tried everything from updating the drivers form Device manager to installing drivers from Aug 26, 2020 · No sir this 2 method won't work after i reset my pc 4-5 times touch pad work but after a month when i update new windows commutative updated touchpad problem occur again and now i used wired mouse as pointing device please fix this problem in next update and Also sir in update section or hp support assistant showing no problem but this problem Mar 11, 2025 · If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled. As you have probably seen when you've searched for a Windows 7 driver, you are not the only one who can't find a Windows 7 driver for this touchpad. m, after the touchpad is not working. How to Fix It: Look for any available updates that could resolve the problem. Look for the latest touchpad driver under the "Driver - Keyboard, Mouse, and Input Devices" section and download it. Locate the Problematic Device: Find the I2C HID Device under Human Interface Devices or Other devices. Jun 4, 2020 · I uninstalled the touchpad driver and restarted the laptop. Last time I was able to fix it by updating/reinstalling the driver. 1 touchpad driver from hp. Update your Notebook computer to the latest BIOS from HP. Tip 3 showed that touchpad was disabled. Sep 29, 2017 · If you’re on Windows 7 and your touchpad suddenly stops working, you’re not alone. It updated the BIOS to F. I have also pressed the 'ESC' key on my keyboard when it starts up, and it works, where I then pressed the 'F11' k Jan 17, 2023 · Right-click on Synaptics Touchpad and select Properties. 2) Check for updates. Although the problem occurs after an update, sometimes subsequent updates fix problems from previous updates. Even tried various solution from community support were not working for me. Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. Looked at support videos and articles. These untested updates are inconveniencing peoples lives. Try updating the touchpad driver. I've tried double tapping the left corner - no change. Experience: Windows Feature Experience Pack 1000. A 77. Update or Reinstall Touchpad Drivers: Press Windows Key + X and select Device Aug 30, 2024 · Windows Users: In Windows 10, open Settings > Devices > Touchpad and change Touchpad sensitivity in the drop-down menu. The system might at times shut itself off during installation. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . but after applying all the windows update fix, the keyboard + touchpad wasn't working again :(. Check for Windows Feb 18, 2021 · I reviewed your post and I understand that the touchpad is not working on the computer. If I install a touchpad driver, It is not shown in device manager. 1). Press Windows Key + I then select Devices. After restarting your computer, Windows Update will automatically search for and detect the hardware, and Touch screen not working on Windows 10 HP PCs. 1620). Oct 28, 2009 · After completing the upgrade to Windows 7 HP from Vista HP, I no longer have a functioning touchpad. The touchpad had issues like this before but never this long or serious, and it’s with the same Code 10 issue. I do not want to reset my laptop. 7. Type in the Search box the file path to your folder and click on Next. I am using a Lenovo S340 Ideapad with Jul 28, 2023 · Check for BIOS updates: Visit the HP support website and check if there are any BIOS updates available for your laptop model. Install all optional updates and restart your computer. Mar 29, 2024 · Method 1: Check for Windows Update and Optional Updates 1. I have tried uninstall/reinstall and now I can see pointer on my screen but still touchpad e. . Sep 14, 2022 · Fix 2. Ran it again. Disable and Re-enable the Touchpad Dec 13, 2021 · In fact, even going back to Windows 10 has not resolved this problem for me. If the upgrade is available for your device and you want to proceed, download and install it. Feb 8, 2024 · If the touchpad still doesn't work after updating the driver, try the following troubleshooting steps: Check Touchpad Settings : Make sure the touchpad is enabled in your laptop's settings. Dec 19, 2024 · I am unable to find the driver for the touchpad and need your help to fix this issue on my machine. I performed another BIOS update of the same version and no difference. Navigate to Bluetooth & devices > Touchpad. Windows updates typically handle driver updates automatically. Select the Driver tab. Method 5: Enable Touchpad from Settings. 7 MB Sep 3, 2015. Repeat this to your mouse 2) Update drivers automatically Run hardware and Device troubleshooter Press Windows Key + S, enter troubleshoot and choose Troubleshoot from the menu. Drivers are all ok and driver updates don't show any updates for the Thinkpad at all. Ever since I updated to Windows 11, my touchpad has stopped working randomly. So next I followed the '7 ways' as mentioned above. Method 2: Update Driver 1. Apr 11, 2022 · There was a recent update to windows10 from version 20H1 to 21H2. 0. In the advanced options startup I have not tried the Uninstall Updates or System Restore yet. It fixed my Stream 11 with Windows 10, gestures work now. I could not try your fix as the I2C HID Device does not uninstall for me once the touchpad is no longer working. A Dec 11, 2023 · Yesterday from the Windows Recovery Environment (Windows RE) I reinstalled Windows to the point before the issue persists and even after the reinstall the touchpad/cursor still doesn't work. 2). Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. left click or right click doesn't work. Check for Fn Key Combinations. Then choose Additional Settings which opens the Mouse properties box. Jan 23, 2025 · I am using HP pavilion laptop. May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. Confirm whether the touchpad turned itself off during the installation process. " Check for updates and install any available updates. Feb 28, 2020 · All working fine on my HP touchpad until last week Windows 10 update,. Now the troubleshooter is broken. And one thing why did Micro Nov 5, 2024 · Option 1: “ WIN + x ”, select “ Device Manager ”-> find the touchpad device -> right-click and select “ Uninstall Device ”, when prompted, check the box “ Remove the driver software for this device ”-> restart the computer. Enable Touchpad in Settings. Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. Microsoft please work with vendors before pushing updates. Windows itself installs Synaptic SMBus Touchpad driver. I downgraded my windows 11 to windows 10, for a week my keyboard and touchpad started working again. Check for Windows updates . I tried Win 11 24H2 a while ago with the same result that the touchpad doesn't work (had rolled back to the Win11 version before). Update the Driver via Device Manager. Noting gets typed, Windows button not responding either. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. 0 Rev. Please help me out. Any help will be appreciated. Procedure 2: If the driver version is not the latest, go to HP Customer Support - Products. Now locate the Touchpad device. If this is the case for your computer, it is possible you accidentally disabled your touchpad by pressing this combination on your computer. Occurs mostly in Windows 10/11. " Choose "Search automatically for updated driver software. please guide me Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. Jul 5, 2022 · I don't use this laptop very often so I don't remember if this happened after a window or software update. Aug 5, 2017 · Hello! I recently purchased an HP Pavilion x360 Convertible laptop (15-bk193ms). Click Windows Update on the left pane and check for updates. Welcome to The HP Support Community. This no longer works. The touchpad on my laptop (HP Envy*) isn't working. I have uninstalled the and restarted my laptop, changes nothing. uninstalling latest quality update). Don’t fret, there’s typically a quick solution to getting your laptop touchpad working again. Reinstall Touchpad Driver. Windows Update. Jan 29, 2023 · Recently, several users reported that their touchpad driver doesn't work after upgrading to the latest Windows version. Power button, touchpad, fingerprint reader and any external keyboards work fine. If you installed this application Fix: HP Laptop Touchpad Not Working in Windows 11Fix HP Touchpad Not Working in Windows 11: If you are facing an issue where your HP Laptop mouse pad/touchpa Jun 25, 2022 · If your touchpad is not working, here are some things you can try: 1. Solution (How I have fixed it) : I have made a full Operating system Reinstall (*) and the integrated touchpad + keyboard was working. Uninstall device (driver) and reinstalling will work after laptop's first restart. Make sure that the laptop touchpad has not accidentally been turned off or disabled. Only way in is to use a USB mouse and Keyboard. Incompatible Windows 11 Update: The touchpad might not work if the last Windows 11 update is not compatible with the system or touchpad. Let’s break down the process of diagnosing and fixing driver issues on your HP laptop. Open Device Manager: Right-click on the Start button and select "Device Manager". This time it disappeared from device manager completely, there is no option for mice/touchpad. Oct 27, 2015 · UPDATE: The fix for the gestures seems to be installing the Windows 8. Synaptics Touchpad in Device Manager. com Dec 26, 2021 · I had similar problem before, after windows update, touchpad would not work on my hp envy. c) Click on “Search automatically for Updated driver software” option. Ensure the touchpad is enabled and adjust sensitivity settings if needed. It is under hidden driver and shows a device status- This device is not May 29, 2022 · I'm having an annoying issue with my touchpad for my HP Pavilion x360 Convertible laptop, it isn't responding at all (no clicking, no moving cursor). However, if you’ve disabled automatic updates on Windows, the touchpad drivers on Nov 22, 2023 · Problem/Issue: Integrated keyboard & Touchpad didn't work in windows 10 64 Bit OS . This seems to be a common problem with 360 laptops on the internet, and I tried from previous posts, but none of them seem to work. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. For information on how to update drivers using Windows Update, see the following article: Automatically get recommended and updated hardware drivers. 2 SSD, this evening I opened up my computer, swapped in the new SSD (after misguidedly removing the battery in an attempt to access a nonexistent Hard Drive), inserted the flash drive I made with Windows 10 installation, turned Jul 30, 2024 · If this doesn't work, go to the HP Support website and download the latest touchpad driver specific to your laptop model. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. Unfortunately I still have the same issue with touchpad not working. I've looked for mouse settings in settings - the touchpad does not show up. I have a few recommendations . Windows Update: Go to "Settings" > "Update & Security" > "Windows Update. In Device Manager, right-click on the touchpad driver and select Uninstall device. But after 7 days, there was an automatic installation of updates and now they are not working again. The Touchpad software installs a tab onto it - usually the last one - that should have more settings to check, including a checkbox to Disable Touchpad when USB pointing device is attached. When I restarted I was back to square-1 and the touchpad no longer worked. Apr 23, 2023 · I suggest to follow these steps and if that did not work, please let us know: If your touchpad isn’t working at all after upgrading to Windows 10, you’ll need to plug in a USB mouse temporarily to try to fix things. Refer this article to know more information about using the HP support assistant. Reinstall ELAN Touchpad Driver: Go to the Device Manager. Sometimes, Windows Updates include compatibility fixes for drivers: Go to Settings > Windows Update. Scroll down and click Additional mouse options. The touchpad might not work if the last Windows 11 update is not compatible with the system or touchpad. Step 6: Close the laptop and start working * After setting up, simply close the laptop lid. Jul 10, 2023 · Windows will ask you to confirm that you wish to uninstall the driver. Jan 7, 2024 · If your HP laptop touchpad is not working in Windows Use the same steps described in the above fix and download the compatible touchpad driver for your HP laptop. Oct 10, 2023 · Navigate to Settings (Windows Key + I) > Update & Security > Windows Update and then hit the Check for updates button. There’s an issue that’s been specifically affecting HP laptop users on more recent versions of Windows. I have updated Windows 10 with all available updates. Some plucky users found that the problem stemmed from the serial IO drivers (that let the laptop communicate with external devices, including the touchpad), which were out of date. Go to Settings > Windows Update and check for any additional updates. I have uninstalled all updates, but the problem still persists. My touch pad is not working and even in device manager "mice and other device option " option is not visible . Mar 6, 2023 · Corrupt, Incompatible, Outdated Touchpad Driver: If the touchpad driver is corrupt, outdated, or incompatible with the system, then that may cause non-working of the touchpad. I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. Connect an external USB mouse then run the Hardware Troubleshooter: Open Start > Settings > Update & security > Troubleshoot Scroll down Click Hardware and Devices Click Run the Troubleshooter When complete, restart to see if the problem is resolved. The fix that worked for me: Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your notebook. Step 5: Adjust external monitor settings * Right-click the desktop and open Display settings. Press the down arrow to highlight Windows Update and press Hi Team, I'm facing Touchpad issues since 2022 after updating my windows10, while switching on Laptop I'm able to move cursor but after right clicking it not showing any popup, if I do left click or tried to open any file then I'm getting properties pop up of the file instead of running or open, I tried installing my HP sys driver again but still I'm facing same issues again. e. Ran the troubleshooter. I have installed all versions of touchpad drivers. Right-click on Windows and select Device Manager. I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad Jun 4, 2020 · I uninstalled the touchpad driver and restarted the laptop. I've restarted the computer. Jun 1, 2020 · I understand that touchpad is not working. First, you have to update the BIOS and then try to update the touchpad drivers. Troubleshooting Touch Screen Issues in Windows 10 Dec 29, 2024 · HP Laptop 15-dw3165st (393T3UA) Software and Driver Details I would also install the Intel chipset installation utility which may install some of those other devices: After you install those drivers, if there are any other devices that still need drivers, post the hardware ID's for those devices so I can figure out what drivers they need. I very quickly found an issue with it. After attempting to update the he driver and then disabling/enabling it failed I decided to Uninstall and then Reinstall the device, this worker for a day until the issue again persisted. Aug 2, 2019 · Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software > Browse my computer for driver software > Let me pick from a list of device drivers on my computer, select HID compliant mouse, select Next, and follow the instructions to install it. Update or Reinstall I2C HID Drivers Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. Aug 24, 2022 · Microsoft provides a series of updates to their customers. If there are updates, follow the instructions provided by HP to update the BIOS. OS Build: 26100. Apr 1, 2022 · I am using HP ab522tx laptop. Ways to Fix Touchpad Not Working on Windows Laptop Why Is My Laptop Touchpad Not Working? The touchpad might stop working for a variety of reasons. Check if the touchpad is turned on, if not, turn the button to On under Touchpad. and the it uses Synaptics SMBus ClickPad. I only noticed two months ago. Go to Settings > Windows Update and check for available updates. I tried the whole sequence on the HP Troubleshooting Guide for both Keyboard and TouchPad and nothing solved the problem on Windows. Then the keyboard, mouse and touchscreen stop working,. I have tried a lot of Lenovo Dec 12, 2019 · Touch screen not working on Windows 10 HP PCs. Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. I tried installing application available on windows store for synaptic touchpad, that fails to install. It's worth mentioning that within the Windows Recovery Environment (Windows RE) menu the touchpad and cursor work perfectly 👌🏼. May 4, 2020 · After the installation of Windows 10, everything works fine until this particular update of Synaptics touchpad driver. Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. Click on Uninstall. I did a complete reinstall. After a Windows update, the first thing to do is update the mouse trackpad driver. HP Support Assistant Updates - 1) In the search box, type, and open HP Support Assistant. Mar 4, 2022 · Now, you can see that the HP laptop touchpad goes back to work and the touchpad responds to your operations. Again, HP Envy 360x 13-AP0013dx - Windows 11 Jun 14, 2024 · Enter your laptop's serial number or let the website detect your model automatically. How can I set it back up after I took it to be repaired? Ever since I got it home now it will not work. 6. " Check Touchpad Settings: Ensure that the touchpad settings are configured correctly: Go to Settings > Devices > Touchpad (on Windows). Click on “Browse my computer for driver” ” (do not select Search automatically for updated driver) and click the Browse button. Update your touchpad driver. Oct 15, 2022 · You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available. I currently use a USB mouse but this isnt a solution. Have tried the driver from the HP site. ( 1 ) Make backup copies of the most important personal files and data to external <USB hard drive>. Check if the touchpad works. Dec 28, 2023 · 3. Aug 6, 2024 · Check for Windows Updates: Go to Settings > Update & Security > Windows Update and check for updates. inf file (5) Reboot (6) Test (7) Please report your results Nov 22, 2024 · Hi , Welcome to The HP Support Community. Keep your HP or Compaq computer running smoothly by regularly updating software and drivers. It usually happens after Windows 10 upgrade. Click Find. Ensure the touchpad is enabled. Solution 3: Update the HP Laptop Touchpad Driver Apr 25, 2020 · I understand that the touchpad is not working. I really need my laptop to be fully functional. Restart your laptop, and Windows should automatically reinstall the touchpad driver. Press Win + I to open Settings. I have installed multiple different versions of the Synaptics software with no luck. Apr 25, 2024 · If you have a wired mouse, connect it to the computer, open Settings > Windows Updates > Advanced options > Optional updates, select the touchpad driver update and click the "Download & install Dec 22, 2023 · My touchpad is not working after windows 11 update. So, you should try re-enabling the touchpad feature first. Jan 2, 2024 · Solved touchpad, Elantech, Elan not working or responsive issues. Microsoft regularly releases updates for Windows that include bug fixes, security patches, and driver updates. 2605. Jan 19, 2024 · The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. a) Locate the touchpad driver. Thanks. It worked fine for a day or so. To check Apr 5, 2020 · However, if you have already tried about 20 different drivers without success, perhaps Lenovo has installed a newer model of Elan touchpad that doesn't work with the older drivers. The scroll touchpad does not scroll when I try to. Keyboard and touchpad not responding at all. Check for Windows Updates May 4, 2016 · Since upgrading my HP laptop to Windows 10 my touchpad has completely stopped working. Jan 30, 2024 · Visit the official HP support website. Dec 4, 2023 · All in all, my laptop returned to near full function after simply rolling back to the previous windows quality update (i. Tried restoring system but i didn't find a point that is before the update date, uninstall install drivers. Check Touchpad Settings: Go to Settings > Devices > Touchpad. Locate the touchpad driver in the drivers section and download and install it. Found the option in the troubleshooting window after my pc went into repair mode, Alhamdulillah. Windows update fixes minor bugs, provides improved security, and improves systems performance. If your computer touch screen is not responding when tapped, or if the mouse pointer moves to the wrong place on the screen, follow the steps in this document below to fix the touch screen performance. May 16, 2023 · 1. I'm a graduate student with finals coming up in 2 days. Troubleshooting Touch Screen Issues in Windows 10 Jul 4, 2024 · After updating to the recent version of Windows 10, many HP users have reported that the HP laptop mouse is not working. I hope this helps. Restart Laptop Nov 14, 2019 · Got it. but 2-3 weeks ago my Touchpad Scroll stopped working when I switched on my laptop. I have already tried Windows Update (optional updates too) for driver updates. See full list on drivereasy. please help me. Ensure your Windows 11 is fully updated, including optional updates: Go to Settings > Update & Security > Windows Update. Wireless keyboard (with integrated touchepad) works fine when plugged via USB. * Set the external monitor as Primary display for optimal performance. Enter your laptop's model number. Confirm the Synaptics driver is 19. Jan 7, 2025 · If your laptop has recently undergone an update, the touchpad might stop working due to compatibility issues. Steps to Fix HP Laptop Drivers in Windows 10/11. COM. Touchpad wasn't working. g. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. Jan 12, 2025 · in my HP laptop touchpad is not working after windows update. Jan 2, 2022 · hello, i installed windows 11 long time ago and everything was running smooth. I don’t want to have to redownload every thing. Did not touch any other wire/part. I have tried all of the troubleshooting options from HPs website such as resetting windows (and a full windows reinstall), doing a bios reset, changing the PCI express and USB to off in the power options, and updating to the latest drivers, etc, but none of them have worked. Press Windows key + X May 18, 2022 · I see you are experiencing touchscreen issues with the HP Pavilion X360 Notebook. It keeps trying to uninstall it and then I give up after a while. -Press Windows key + X -Click On Settings -Go to Devices -Click Touchpad and Enable it. You could try using the Windows Update Troubleshooting tool to fix the problem. Press the Windows + I to open Settings. I need help with my HP envy x360 laptop, it seems that everytime there is an update my touchpad and keyboard stop working. After restart the touchpad seemed to work ok but a popup said a restart was needed to complete update. For information on how to Aug 23, 2022 · The Windows 11 touchpad not working often occurs after a user makes a Windows 11 update. 3. 36. It found a problem, fixed it, but didn't fix the touchpad. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. Many Windows users are reporting this problem as well. You just need to update its driver to fix it. 8. I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs The new update to Windows 11 is causing a lot of problems for Could occur after Windows Update or upgrade from Win 10 to 11. Device Manager Although the recommended method to update the touchpad drivers is by using Windows Update, the touchpad drivers can also be updating using Device Manager. 26100. Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an Feb 18, 2024 · go to Start > Settings > Update & Security > Windows Update and select Check for updates. Step 1: Check Device Manager for Driver Aug 9, 2015 · Here is a link to your Synaptics TouchPad driver for Windows 10. I immediately updated it using the Windows Update setting. Check for Windows Jun 22, 2024 · To resolve the touchpad issue on your HP laptop after installing Windows 11, you can try the following steps. Hope Allah benefits others from this. Nov 19, 2024 · Hi @GB115,. Double Tap the Top Left Corner to Enable the HP Touchpad. 4. (Once the system starts your touchpad should be working just without the Feb 3, 2025 · 3. First of all, when I unplug my USB mouse the pointer disappears completely. Mar 2, 2022 · Probably the most common and easiest way to fix the problem of the Windows 11 touchpad not working is to update Windows 11 to the latest version. Tried to reinstall the driver, but the touchpad isn't listed in my devices. cab using 7-zip ( remember path where extracted directory is located ) (4) Start windows <device manager> - locate <touchpad device> - right click <update driver> - Select to locate the drivers locally on your PC. If Windows Update says your device is up to date, you have all the updates that are currently available Aug 14, 2024 · Check for Windows Updates. I will try to help you. - Browse among your folders. Have you checked whether the touchpad is disabled? Meanwhile, I recommend you uninstall the touchpad driver from the device manager and then download and install it from the below link. Feb 16, 2018 · Keyboard and TouchPad stopped working after upgrading to windows 10 build 16229. This can be done both manually and automatically. Fingers crossed! Regards, Aayush Apr 4, 2018 · I performed a BIOS update and suddenly my keyboard and touchpad have stopped working. This is a common issue and you can fix HP touchpad not working easily and q Jan 29, 2025 · Check Windows Update for any driver updates under Optional Updates. Apr 5, 2020 · Product: HP ENVY Notebook - 15-ae004nia (Touch) (ENERGY STAR) Operating System: Microsoft Windows 10 (64-Bit) Hi, I had a problem of my hp envy laptop touchpad which occurred few days ago. Aug 29, 2023 · Select the box next to any updates you want to install, and then click Download and install. Click Check for updates and install any pending updates. Nov 13, 2024 · I understand you're experiencing an issue with touchpad, I'm sorry to hear you're still facing issues with your HP Pavilion Laptop PC 15-eg2000 touchpad! Since you've already tried many troubleshooting steps and are relying on an external mouse, let's go over some additional steps that could help you fix the issue. Restart your computer and enable the touchpad. * Adjust Resolution and Scaling for better clarity and usability. Installed on: 10/26/2024. I have an Acer Aspire 5750z-4830 laptop. This video covers performing resets, updating the drivers, and t Dec 7, 2018 · My touchpad is not working. 2. Enter your HP computer product name and model number. Feb 19, 2022 · Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. 7. 5. Feb 27, 2025 · On my Lenovo Thinkpad T14 G1 today after a forced update to Windows 11 24H2 the touchpad doesn't work anymore. Everything worked great so the next day I opened up the laptop to clean it, just usual cleaning, only removed the fan to clean it. 44. Thank you for posting your query, I will be glad to help you. Some laptops have an Fn key function that disables the touchpad. but it's not working. Press Windows key + I to open settings. Sep 27, 2022 · After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. No tab/option showing in mouse settings for the touch pa Nov 11, 2023 · Hello everyone,Two days after the most recent Windows 11 update (23H2), my touchpad has all of a sudden stopped working. Here is a document that shows how to update drivers that are not working correctly with Windows 10. System Restore: If the problems started after a recent update or installation, consider performing a system restore to a point before the issues began. If I go into device manager in the 'mouse and other poiinting devices' section there doesnt seem to be an option for a touchpad. This is that whenever I turn on my laptop, the Oct 27, 2024 · My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. Jun 9, 2022 · If the jump to Windows 11 has caused some issues with your touchpad, here's how to get it working again. After updating the window 11 OS. Any ideas? Mar 2, 2024 · Go to the System Protection tab, click System Restore, and then follow the prompts to select a restore point from before the update. After the update, everythin However, after all this, my laptop's built-in mouse buttons (found near touchpad) have totally stopped working. If the problem with the touchpad is due to a bug in Windows, an update might fix the issue. Please click “ Accepted Solution ” if you feel my post solved your issue, it will help others find the solution. Sometimes, it can accidentally get disabled. You may not have to try them all; just work your way down until you find the one works for you. com: Synaptics Touchpad Driver 18. 29. Jan 3, 2023 · 2. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. Issue went away until I installed the last Windows 10 updates. Here are the most common causes of, and fixes for, laptop touchpad problems. Jul 8, 2024 · Right-click on your touchpad (it might be listed as Synaptics or Elan), and select "Update driver. Made sure the touchpad is enabled Reinstalled the keyboard Oct 15, 2024 · Slow performance: Your HP laptop has become sluggish after a recent Windows update. HP Touchpad Not Working. 1. Mar 11, 2021 · I tried several options detailed in articles without a success, and I'm sure it's not it's not a hardware problem since everything was working fine till the update at 6 a. Sometimes updates include drivers or fixes that could help. Here are 3 fixes for you to try. Here are the most common causes: Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. Roll back to a previous driver: Go to Device Manager > Mice and other pointing devices > Synaptics Touchpad, right-click, and select Properties > Driver > Roll Back Driver. Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. Sep 2, 2024 · Both keyboard and touchpad work fine in BIOS (so isn't a hardware issue). The best way to fix the HP mouse not working is to update the touchpad driver. In light of these potential causes, users must be familiar with methods to address and resolve touchpad issues on their HP devices. If you have tried all these steps and the touchpad is still not working, it's possible that there is a hardware issue with the touchpad itself. Follow the steps below to update the driver: a) Press Windows and x key together and select Device Manager. I have asked HP to look into it. Aug 21, 2024 · If your HP laptop's touchpad isn't working after installing Windows 11, you can try these steps to troubleshoot and fix the issue. If the “touchpad not working HP” issue persists, then go on with other solutions. Oct 12, 2023 · 4). The laptop that I use is a Lenovo Yoga 7i Pro X. But no worries, it’s possible to fix. Device settings Next, click Start > Settings > Devices > Mouse & touchpad. Both work in the HP Hardware Diagnostics UEFI and BIOS, but once Windows loads the cur Dec 22, 2024 · Whether you have a Dell, HP, Lenovo, or Asus laptop, these fixes will help you get your touchpad back to working condition. BIOS Update: Check if there is a BIOS update available for your laptop on the HP support website. If the issue persists after turning it on, move to the next solution. My laptop is a HP dv9000 using Synaptics software/drivers for the touchpad. HP Support Assistant: Use the HP Support Assistant to check for any BIOS or driver updates specific to your HP Envy x360 that could be required after the Windows update. Do not worry. In the following paragraphs, we will delve deeper into practical solutions aimed at fixing the HP touchpad not working issue. Don’t worry, I assure you I will try my best to get this sorted. We’ve listed the following steps to take in order of most common issues and easiest to solve. OS version - Windows 11 version 22H2 (64-bi t) 5. Restart your laptop to see if the touchpad starts working correctly. but changing install did not work as well. Version: 24H2. Here are the Windows specifications: Edition: Windows 11 Home Single Language. ahqaxhvecreuiiguzbvcsbxqkbrucoeyqkcrsinenwddtjbjpxrpjacpnfbamomjbhfawjzqcbzm